"FlexPay is a money service provider with a difference…apart from your very competitive rates and low charges, your payment status update is second to none. Am always kept informed at no additional cost."
Alieu Badou Nyang
London
Here’s Top 4 reasons why using a Flex Instant Services account to transfer your money.
Send the money from your online account, send us the details and money is locally delivered to your recipient or paid into your nominated account.
Your transfers are delivered instantly and we provide you and your recipients quick updates via sms alerts.
Send money for as little as £1 and best exchange rate with no hidden cost. We regularly reward our customers with special offers.
Your personal data is fully encrypted and kept safe and secure. Our industry leading technology will keep you secure every step of the way.
Just use the sign up on our webpage to register with us.
Sign up for your free personal Account in a minute.
Update your profile to include your id information to unlock all the services.
Start Sending Money ,Buy Nawec Cashpower & Mobile Topup.
Begin your money transfer journey with FlexPay app. Download our app from Play Store or App Store and enjoy benefits that comes along:
A payments experience people love to talk about
"FlexPay is a money service provider with a difference…apart from your very competitive rates and low charges, your payment status update is second to none. Am always kept informed at no additional cost."
London
“My experience with FlexPay merits sharing. The comfort, speed of service, favourable rate and excellent customer service should be enjoyed by all, not few. Well done Flex.”
Guildford, UK
“Just wanted to say a big thank you to Flex with the way you handle my transfers. The staff are brilliant and my recipient really feels at home when receiving their dalasi in your office. The great level of service has always repeated itself and that's why I keep coming back.”
London
“I have used them twice now. Good rates, very efficient service and it denies high street banks an undeserved windfall. Excellent.”
User from UK
“Flex Instant services is very easy and flexible to use. It's quick and even on Sunday and public holiday, they will accommodate my needs. Funds are always available and easily accessible. The exchange rate are in par with other money exchange companies and I endorse this company favorably, 5 Star Services.”
London
Please refer to below FAQs to know more about our services. We will be happy to answer any questions you may have.
We offer competitive rates couple with low fees. Flex Instant Services is able to offer a better rate and low charges than the banks and and other money transfer services, because we put our customers above profit and therefore go for sustainable margins including effective management of our operating cost. Because our customers are our business we pass these savings to you, the customer.
Yes, Flex Instant Services is the holder of a Financial Services Authority license. The license guarantees that we comply with all the relevant legislation and regulations governing financial institutions in the UK. We are also a member of the FSA which means that you can look us up to see if there have been any complaints against us.
We are regulated by Financial Conduct Authority in the UK. It is our legal binding to verify your identity as a UK resident.
Please call us or email us at earliest possible if you want to cancel your transfer. Transfer paid out to the recipient cannot be cancelled. If you have paid for your transfer and the transfer is not processed yet, then please contact us by phone and we will make necessary arrangements for refunds. We may charge you a small fee as handling/service charge and refund you the balance amount.
Yes. We send email notifications to keep you informed. You can even view the transfer status by signing in into your web account.
Our pay-out partner bank/agent may have completed the transfer process but the recipient's bank would not have displayed it in their account. Please allow couple of hours to be displayed, if the problem persists then please contact our support team. We will make sure money is with your recipient as promised.